We understand that due to these uncontrollable circumstances a lot of weddings have been postponed or scheduled for later in the year. We are offering to reprint your ketubah free of charge with revised dates if required.
Ketubah.com wants to ensure that our loyal customers receive the best service and most viable options during these testing times.
Some answers to questions we’ve received recently:
My wedding has been postponed and we already have our ketubah. We need a new one with a new date, can you help?
Most definitely! In order for us to get a new ketubah to you in time for your wedding we will simply need the new wedding date confirmed 15 business days before the wedding. And we will waive the usual $50 reprint fee. We just ask that you cover the necessary shipping charges.
Note – Please do not discard your ketubah before speaking to a Ketubah.com representative. Some elements of the Ketubah can be utilized again and this will make the process of replacing your ketubah more efficient.
Our contact details are at the bottom of this page.
I’ve placed my order but my ketubah has not yet been approved or shipped and I need to change the date/location, what do I do?
Please contact us and let us know. We can put your order on hold until you have confirmed a new wedding date.
If we order a ketubah with name printing can we leave the date blank on our ketubah and fill this in by hand
No problem – You can request this upon checkout in the Order Notes section. Tip: Just be sure to not order one of the few designs where name fill in is required. (Canvas, Washi, Luxe and Designs with white text)
Where do you get your supplies from and will you run out of supplies to create ketubahs?
All of our suppliers are Canadian and we have a large stock of supplies, we do not anticipate any supply shortages.
Always Here To Help…
With COVID-19 causing havoc across the globe, we wanted to help our newlywed customers and provide some good news! Along with reprinting your ketubah free of charge if a date change is required, we are also discounting some of our bestselling ketubahs. From our glorious layered collection to our beautiful papercuts; we have lowered pricing on select ketubahs across our ranges. We think this is the perfect time to plan your wedding and we’re here to help.
