First choose your art design, the size and print stock you want, and if you want the text to be personalized, unpersonalized or maybe use your own text. Then you need to choose the specific text you want from the ketubah text section. If you’re not sure which text you want, you can still place your order and decide later. If you ordered an unpersonalized text, we’ll start preparing your ketubah to ship. If you’re having the text personalized, go to the order information email and click on the link to the form you need to fill out (you can also log into your account and click on the link there). After your form has been submitted, we’ll have the artist prepare and send you a proof to review. Rest assured, we won’t print the ketubah until it’s been fully approved by your self and the nominated officiant.

The production time varies across all our designs. The Layered, Gold Leaf and Luxe Ketubahs require a bit more preparation time, but if you need them for a wedding that’s around the corner, let us know and we’ll do everything we can to get it to you in time. As an estimate we require 3-5 weeks for most personalized text ketubahs, but we can accommodate rush orders if needed. Unpersonalized ketubahs are shipped within a few days depending on the work that needs to be done post printing.

We send proofs on all Personalized Ketubahs with the names, date and place of the wedding filled in by us. If you order an Unpersonalized Ketubah and did not ask for any edits to the wording, you will not receive a proof.

Yes. At the end of the Personalization Form, you’ll have the option to either submit the form to us, or forward it to your officiant. Click the latter option, and you’ll be able to send them the form to review. Once they submit the form, we’ll be able to prepare a text proof and send it to both of you to review.

Print stock refers to what we print your ketubah on. Many of our designs are available on paper, canvas, or stretched canvas. The paper is a fine-textured, high quality art paper. Colors have a matte finish. Our canvas ketubahs are printed on canvas, with a more luminous finish. Colors on canvas seem brighter and more vibrant. The Stretched Canvas is perfect for if you want to have the canvas wrapped around a wooden frame, so that it’s ready to hang on your wall as is.

Personalized text means the artist will fill in your names, date and place of the wedding within the text itself. The unpersonalized text option means the text will have some spaces within it, and someone else will be filling the information for you after you receive it. Keep in mind that the signature lines are left blank in both options. We strongly advise you confirm with the officiant before ordering unpersonalized text.

In order to ensure that everyone is equally represented on the Ketubah, we offer to transliterate the names of anyone who doesn’t have a Hebrew name. This means writing their English name in Hebrew letters. This ensures that there are no blank spaces in your text. In the Personalization form, where it asks for your Hebrew name, write your name. If no Hebrew equivalent name shows up, there should be an option that says, “My name was not found, please write it for me.” Click that button, and when the form is submitted, we’ll know you want that name transliterated into Hebrew.

We recommend a micro-pigment pen with archival ink. But don’t worry about having to find one – we’ll send you a pen that’s perfect for signing along with your Ketubah!

No. Our Stretched Canvas ketubahs come stretched around a wooden frame, but apart from that, we recommend taking your Ketubah to a local framer to have it properly framed.

If you want to add extra Witness signature lines or make minor adjustments to certain words in the text, we can make these changes. After you place your order, email us with your Order Number in the subject line of the email, and make the request. We’ll let you know if there are any issues with the request, or if the changes are extensive enough to warrant additional charges.

If you’re not happy with your Ketubah for any reason, we have a 30 day money back guarantee. Reach out via email and we’ll send you instructions on how to return your ketubah and receive your refund.

We accept Mastercard and Visa.

All our Ketubahs are shipped with UPS and FedEx. Most of our Ketubahs are shipped in a protective tube. If you need to know the specifics for your design, feel free to reach out to our Customer Service team. Our Luxe and Stretched Canvas Ketubahs are shipped flat.

Most definitely! In order for us to get a new ketubah to you in time for your wedding we will simply need the new wedding date confirmed 30 days before the wedding. Please reach out to our customer service team so we can determine the best way to get you a corrected Ketubah. Our contact details are at the bottom of this page. Note – Please do not discard your ketubah before speaking to a Ketubah.com representative. Some elements of the Ketubah can be utilized again and this will make the process of replacing your ketubah more efficient.

Please contact us and let us know. We can put your order on hold until you have confirmed a new wedding date.